- This event has passed.
The Rural Edge: Bridging the Digital Divide
August 20, 2020 @ 11:00 am - 12:30 pm
COVID-19 has forced individuals, small businesses and communities to embrace new means of interacting and communicating with one another. Skills and knowledge acquired through increased adoption and use of technology will challenge returning to the status quo prior to COVID-19. People may become a bit more comfortable living or working in a digital or virtual world. Others will continue to struggle with the increased dependency on technology for a variety of reasons. Some of these struggles are completely out of their control.
About the Workshop
This workshop, conducted by Roberta J. Fox, will address the following:
- What has changed in terms of the pace of technology adoption?
- Limitations, challenges or opportunities? How are these best managed?
- Does increased adoption of technology actually make us more productive?
- Top Tips Acquired From Managing A Technology Dependent Remote Workforce
Gain insight into the knowledge and people skills required to survive the world of virtual and remote workplaces. Roberta has more than 30 years of experience working as a leading technology entrepreneur, building a successful virtual consulting organization and providing guidance to top government and global organizations.
About the Speaker
Roberta J. Fox is the Chair and Chief Innovation Officer for FOX GROUP Technology, as well as the Chair and Chief Procurement Officer of 9-1-1 Tech Advisors. Both companies operate out of her home office in Thorndale, with her team of experienced professionals located across Ontario and in Quebec.
Community Futures Middlesex appointed Roberta as a member of the Board of Directors in May 2020. She has published hundreds of articles on network, contact centre and communications technology topics. Her innovative technology solutions have won awards at regional, national and international levels.
In her early days, Roberta and her husband received recognition from CTV News for owning one of the most wired homes in Canada. More recently, she and her team were recognized for the development of the world’s first national voice, text and chat cloud-based virtual call centre for suicide prevention and support.
Roberta looks forward to sharing some of her insight into how local small business owners and their employees can benefit from leveraging next-generation communication-based technologies. It can improve revenue, retain staff and adapt to the new realities post-COVID-19.