This month, we are fortunate to have Barbara Crowhurst of Retail Makeover hosting a two-part webinar series with us! The first part will examine the use of surveys to understand your customers, while part two will discuss how live video helps build customer relationships.
On behalf of Barbara, we are excited to offer attendees the chance to win a free consultation with her! We will randomly draw the name of one (1) attendee for each webinar to decide the winner of a 30-minute consultation with Barbara. The winner from the first webinar will be ineligible for the second webinar’s draw.
Ask the Retail Pro: Better Understanding Your Customers Through Survey Feedback
Part one will be a 30-minute session with Barbara, followed by a 10-minute Q&A period. She will take you through the importance of surveys, what questions to ask and how to respond to what the survey feedback is telling you.
Learn more: cfmiddlesex.ca/ask-the-retail-pro-part-one
Register now: cfmiddlesex.ca/register-for-ask-the-retail-pro-part-one
Ask the Retail Pro: Using Live Video to Build Intimate Relationships With Your Customers
Part two will be a 30-minute session with Barbara, followed by a 10-minute Q&A period. Retailers are reinventing the customer experience and it’s working for them. Now is the time to incorporate this tactic as a staple of your social media presence.
Learn more: cfmiddlesex.ca/ask-the-retail-pro-part-two
Register now: cfmiddlesex.ca/register-for-ask-the-retail-pro-part-two
About the Speaker
Barbara Crowhurst is North America’s leading retail business coach, as well as a writer, international speaker and trainer. Her comprehensive and detailed approach to retail comes from years of working in the industry. Barbara’s career has taken her from working with some of the largest corporate retailers in North America to consulting with thousands of independent retail specialty stores.